Cancellation Policy

At Micewoo Store, we understand that sometimes changes in plans may require the cancellation of an order. Our cancellation policy aims to offer flexibility while ensuring timely processing of your handmade charm orders.

How to Cancel an Order

If you need to cancel your order, please reach out to us as soon as possible. Orders can only be canceled if they have not yet entered the processing or shipping stages.

Cancellation Requests

To request a cancellation, please contact our customer service team via email:

Be sure to include your order number and the reason for cancellation in your message.

Cancellation Timeframe

You can cancel your order within 24 hours after placing it to receive a full refund. After this period, we may not be able to cancel the order as it may already be in the production or shipping process.

Custom Orders

For custom-made charm products, cancellations are not allowed once production has begun. Please double-check all details before confirming your custom order to avoid any issues.

Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days and will be credited to the original payment method used at the time of purchase.

Contact Us

If you have any questions or need assistance with your cancellation, feel free to contact us:

Thank you for choosing Micewoo Store. We value your business and are here to help with any concerns you may have.